Frequently Asked Questions
Everything you need to know about our nutritious offerings.
How should I store my Nurri products?
To maintain maximum freshness, store our products in a cool, dry place away from direct sunlight. Once opened, please refer to the specific packaging for refrigeration requirements.
What is the shelf life of your food items?
Most of our products have a shelf life of 6 to 12 months. You can find the specific 'Best By' date printed on the bottom or back of each individual package.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states. We are working hard to expand our logistics to support international food safety standards for global shipping soon.
Are Nurri products suitable for specific dietary restrictions?
We offer a variety of gluten-free, vegan, and non-GMO options. Detailed allergen information and ingredient lists are available on every product page.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on food products. However, if your order arrived damaged or incorrect, please contact our support team within 7 days for a full refund or replacement.
How can I track my order?
Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.